Q: Where do I ship items to ASI?
A: Our address is
ASI Dental Support
8811 American Way, Unit 130
Englewood, CO 80112
Q: Do I need a RMA to send items?
A: Yes it is important to be able to track and identify items sent to us. Please complete a RMA Request Form and we will email back a RMA# to use.
Q: Can I return items for credit?
A: If you have an unopened/unused part you may return to us. A 15% restocking fee will be applied and freight costs are non refundable.
Q: What is the warranty on replacement parts?
A: Our standard warranty on replacement parts that are non-consumable is 90 days. Soft goods such as filters, tubing, gaskets, O-rings, bulbs, etc. are not covered under warranty due to damage that can occur by handling or improper installation.