Support for Your ASI Dental Equipment

asisupport.com is the dedicated customer support portal for owners and users of ASI Dental Specialties equipment. Access video guides, technical documentation, replacement parts, live U.S.-based support, and 24/7 assistance from Akasi, our AI support agent — all in one place.

Access Video & Tech Guides

Step-by-step videos, setup instructions, and maintenance documentation

Why ASI Support Is Different

Manufacturer-direct expertise.
You’re talking to the people who design and build the equipment — not a third-party call center.
Lifetime basic support at no cost.
Original purchasers receive free lifetime telephone support on their ASI equipment.
U.S.-based, ships from Colorado.
Parts and equipment ship from our Englewood, Colorado facility.
Always available.
Live technicians during business hours, Akasi 24/7 for after-hours questions.
Built for the whole support ecosystem.
Resources for clinicians, office staff, and both independent and dealer service technicians.

WHO WE SUPPORT

asisupport.com is built for everyone who relies
on ASI equipment day to day:

Dentists and Clinical Staff

The practitioners and assistants who use ASI delivery systems chairside

Practice managers and office staff

Responsible for maintenance schedules, parts ordering, and equipment

Independent, BioMed and Dealer Service Technicians

Field service professionals maintaining ASI equipment in the practices they serve

Free Lifetime Basic Telephone Support

Original equipment purchasers receive free lifetime basic telephone support from ASI. As long as you own the equipment, you can call us for baseline troubleshooting and product guidance — at no additional cost, with no support contract required. Basic telephone support is time limited to reasonable call length and nature of call and may be referred to contact your service technician provider for further assistance.

Trained telephone tech support staff

Direct access to technicians who know ASI
equipment inside and out.

24/7 Support with Akasi, Our AI Support Agent

We have expanded our support to be available around the clock. Akasi, the ASI AI support agent, provides light after-hours assistance and
is available 24/7 to help with:

Common troubleshooting questions and quick diagnostic guidance
Parts lookup and identification
Pointing you to the right video, tech guide, or resource
General product and support information

Please note: Akasi is designed for common questions and initial troubleshooting. For complex technical issues, warranty questions, and hands-on diagnostic support, please contact our live technical support staff during business hours (Mountain Time — see hours listed at the bottom of the page).

Replacement Parts and Maintenance Items

ASI maintains an extensive inventory of replacement parts and maintenance items at our warehouse in Englewood, Colorado. Because we manufacture, stock, and ship from a single U.S. location, orders move quickly — helping keep your ASI equipment in service and your operatory schedule on track.

Whether you need a routine maintenance item or a specific replacement component, you can order through asisupport.com, by phone, or by email. Akasi can also help you identify the correct part number before you order.

Find a Service Technician

To find a service technician for your ASI dental equipment, use the Service Technician Locator. The locator lists independent dental equipment technicians by region who have experience installing, servicing, and maintaining ASI dental delivery systems.
Use it to schedule on-site repairs or routine preventive maintenance with a technician near you.

If you purchased your equipment through a dental dealer with its own service department, you can also contact that dealer directly. ASI’s support team works with dealer service technicians to help diagnose and resolve issues, so your equipment receives consistent support from whichever service provider you choose.

*Technicians are independent individuals or companies and are neither partners nor employees of ASI. Their training, experience and capabilities may vary.

ABOUT ASI DENTAL SPECIALTIES

A specialty dental equipment manufacturer
with more than 30 years of experience

ASI Medical, Inc., doing business as ASI Dental Specialties, has designed and manufactured specialty dental delivery systems and operatory equipment since 1992. Headquartered in Englewood, Colorado, ASI is a Made-in-USA manufacturer serving dental practitioners across North America and select international markets, selling direct to dentists and dental clinics without dealer layer.

Our product line is engineered for clinicians who need purpose-built solutions rather than general- purpose dental units. Categories include:

For full product information, specifications, and to explore the ASI line, visit our main website at asidental.com.

Hours of Operation

Monday – Thursday
7:30 AM – 4:30 PM MST

Friday
7:30 AM – 2:00 PM MST

Contact ASI Support

For Technical Assistance email: asiservice@asisupport.com

Phone: 303.407.6072

Toll Free: 800.566.9953

8811 American Way, Suite 120
Englewood, CO 80112

ASI Online

For Advanced Dental Systems® and Advanced Endodontic Systems® visit: asidental.com

For Triton Mobile Self-Contained Dental Systems visit: asidental.com/portable